Participant Information Sheet For Patients and Public

UCL Research Ethics Committee Approval ID Number: 13187.001


Title of Study: Models of Generalist and Specialist Care in Smaller Acute Hospitals: An Exploratory Study. Understanding the Strengths and Weaknesses of Models of Generalism.

Department: Applied Health Research
Name and Contact Details of the Researcher(s):
Mariya Melnychuk:

Name and Contact Details of the Prinicpal Researcher:
Stephen Morris:

Invitation Paragraph
We would like you to think about the care of people who require an emergency admission to hospital for an acute medical problem such as pneumonia or heart failure. If you were over 70 and required hospital admission, it is also likely that in addition to the acute condition you would also have a number of other health conditions, such as diabetes or high blood pressure.
We want to explore your preferences for the balance of care between specialist and generalist doctors if you were a doctor at such hospital.

  1. What is the project’s purpose?

    This questionnaire is about different models of care in small hospitals. The increasing numbers of older and more complex patients requiring emergency medical admission has prompted a call for the revival in the role of general physicians. We are carrying out an independent exploratory study to investigate the strengths and weaknesses of the current models of medical generalism in smaller hospitals from the perspective of patients, professionals and service managers.

  2. Why have I been chosen?

    You have been chosen to take part as a member of the general public. We are aiming to collect responses from at least 100 members of the general public.

  3. Do I have to take part?

    No. Taking part in this survey is voluntary. If you choose not to take part, it will not affect the care you receive from the NHS in any way. If you do not want to take part in the survey or do not want to answer some of the questions, you do not need to give us a reason and no NHS staff will ever be made aware of your decision.

  4. What will happen to me if I take part?

    The survey asks you to choose between one of two hospitals for an emergency admission. Each hospital has different characteristics, and the options will vary according to characteristics like the role and types of doctors in Emergency Department and Acute Medical Units, the organisation of hospital wards, and the total cost of a stay in the hospital.

    The survey takes no more than 20 minutes to fill in. You can stop the questionnaire at any time, but as this is an anonymous survey, if you leave the survey and do not submit your answers, your answers will not be stored and you will have to start again. You can enter the website again and complete the survey.

    By filling in the survey, you are agreeing to take part in the study. Responses are given completely anonymously, so it will not be possible to withdraw consent after returning the questionnaire.

  5. What are the possible disadvantages and risks of taking part?

    There are no disadvantages or risks of taking part in this study.

  6. What are the possible benefits of taking part?

    Whilst there are no immediate benefits for those people participating in the project, it is hoped that this study will support continued improvements in how emergency services are organised and provided in smaller hospitals across the NHS in England.

  7. What if something goes wrong?

    If you have any queries about the questionnaire, please contact Dr Mariya Melnychuk at . If you experience any technical difficulties with filling the questionnaire, please call FREEPHONE helpline number on 0800 783 1775 (Monday - Friday 9am - 5pm). If you have any complaints about this study, please contact the Principal Researcher, Prof Stephen Morris at . Should you feel your complaint has not been handled to your satisfaction, you can contact the UCL Research Ethics Committee at .

  8. Will my taking part in this project be kept confidential?

    The survey will be distributed electronically and no personal identifiable data will be collected. All your answers will be processed, analysed and stored in confidence.

  9. Limits to confidentiality

    Confidentiality will be respected subject to legal constraints and professional guidelines.

  10. What will happen to the results of the research project?

    Quality Health will process your answers in confidence. They will then send your answers to researchers at University College London to be analysed. Quality Health will store your responses in line with the Data Protection Act 1998 and new General Data Protection Regulation (GDPR) when it comes into effect on 25th May.

    The researchers from University College London will also treat your answers in confidence. They will keep all your answers anonymous, and collect and store them in line with the Data Protection Act 1998 and new General Data Protection Regulation (GDPR) when it comes into effect on 25th May. Your answers will be kept strictly confidential, stored securely and kept for 20 years after the study has finished, as outlined in the university’s policy.

    One result of this project will be the report to the funder. To ensure national and international dissemination of the learning from this proposed research, we will aim to publish our findings in high impact peer reviewed journals. Data used in any of these publications will be fully anonymised and presented at an aggregate level. We will also distribute accessible summaries of our work, including through online bulletins and regular updates on the project website.

  11. Data Protection Privacy Notice

    The data controller for this project will be University College London (UCL). The UCL Data Protection Office provides oversight of UCL activities involving the processing of personal data, and can be contacted at . UCL’s Data Protection Officer is Lee Shailer and he can also be contacted at .

    Your answers to the questionnaire will be processed for the purposes outlined in this notice. The legal basis that would be used to process your responses will be the provision of your consent.

    Your responses to the questionnaire will be processed so long as it is required for the research project. Quality Health will store your answers to the questionnaire in line with the Data Protection Act 1998 and new General Data Protection Regulation (GDPR) when it comes into effect on 25th May. UCL researchers will keep your anonymised answers strictly confidential, stored securely and kept for 20 years after the study has finished, as outlined in the university’s policy.

    If you are concerned about how your response data is being processed, please contact UCL in the first instance at . If you remain unsatisfied, you may wish to contact the Information Commissioner’s Office (ICO). Contact details, and details of data subject rights, are available on the ICO website at: .

    No personal data will be transferred outside the EEA.

  12. Who is organising and funding the research?

    We are funded by the National Institute for Health Research Health Services and Delivery Research (NIHR HS&DR) Programme.

  13. Contact for further information

    The Quality Health Freephone helpline number is 0800 783 1775. The line is open between 9am and 5pm, Monday to Friday, and there is an answerphone at all other times for you to leave a message.

    You can also contact the UCL research team
    Please contact Professor Stephen Morris (Email: Phone: 020 7679 5613) or Dr Mariya Melnychuk (Email: ) in the Department of Applied Health Research, University College London.

    Thank you for reading this information sheet and for considering to take part in this research study.